Midwest Energy Thanks Customers for Patience During Ice Storm
Following is a message from Keith Miller, Midwest Energy's Board of Directors Chair in an open letter to our customer-owners:
The entire Midwest Energy team mobilized; linemen, servicemen, field service assistants, warehouse personnel, and support personnel, as well as 14 contract crews and 10 more from sister cooperatives (two each from Ark Valley, Brown-Atchison, DS&O, Lane-Scott and Ninnescah Cooperatives). They worked long hours in difficult conditions, including mud up to their axles, for seven full days until power was restored to all. 
The storm also brought out the best in our communities. In Kinsley, which was hit particularly hard, the local grocery store cooked free meals for dozens of residents who lacked power at home. In Barton County, farmers stood by with their tractors to pull drivers up mud-clogged roads. In countless cities, neighbors helped neighbors by sharing portable generators, chain saws, and muscle while clearing away downed limbs.
Hundreds of you complimented Midwest Energy’s restoration efforts, taking to Facebook, the Internet and calling in to our offices to praise our linemen and servicemen. But we would also like to thank YOU, our customer-owners, for your patience and understanding while we safely restored power. Living in rural Barton County, I know firsthand how difficult it is to live without power for days on end. But it’s inspiring that when conditions are most difficult, Kansans come together to do whatever is necessary to fix a problem.
